Privacy policy
Last Updated: Feb 3, 2024
Welcome to Merch Crafters, where we prioritize your privacy and safeguard your personal information. This Privacy Policy outlines how merchcrafters.com (referred to as the "Site," "we," "us," or "our") collects, uses, and discloses your personal data during your interactions with our website, services, or when making purchases (collectively, the "Services"). Your use of our Services implies your acceptance of this Privacy Policy. If you disagree with the outlined terms, kindly refrain from using our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or due to legal requirements. Check this page regularly for updates on our data handling practices.
How We Collect and Use Your Personal Information
To enhance your experience through our Services, we collect personal information from various sources as detailed below, based on your interactions with our Site.
Information We Collect Directly from You
When using our Services, you may provide personal information, including:
- Basic contact details (e.g., name, email, phone number)
- Order information (e.g., shipping and billing addresses, order history)
- Account details (e.g., username and password)
- Shopping history and preferences
- Communication through customer support
Information We Collect through Cookies
We use Cookies to automatically collect "Usage Data" about your interactions with our Services. You can manage your Cookie preferences through your browser settings.
Information We Obtain from Third Parties
We may receive information from third-party sources such as:
- Companies supporting our Site and Services
- Payment processors
- Online tracking technologies
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing products and services you request
- Marketing and promotional activities
- Ensuring the security of our Services
- Fraud prevention and detection
- Customer communication and support
Cookies
Like many websites, we use Cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information.
How We Disclose Personal Information
We may disclose your personal information in the following instances:
- To service providers supporting our operations (e.g., payment processing, shipping)
- To business partners for joint promotional efforts (with your consent)
- When requested or consented to by you
- Within our corporate group
- To comply with legal obligations or protect our rights
Security and Retention of Your Information
We take reasonable measures to protect your personal information. However, no online transmission is entirely secure. The retention period for your information depends on factors such as:
- Account maintenance needs
- Legal compliance requirements
- Dispute resolution processes
Your Rights and Choices
Depending on your location, you may have specific rights regarding your personal information, including:
- Accessing the data we have about you
- Correcting inaccuracies
- Deleting your data (when legally permissible)
- Limiting or opting out of certain uses, such as marketing
Complaints
If you have concerns about our privacy practices, contact us at privacy@merchcrafters.com. If you’re unsatisfied with our response, you may appeal our decision or lodge a complaint with your local data protection authority.
International Users
Your information may be processed outside your country of residence. We ensure compliance with relevant data protection laws during such transfers.
Contact
For privacy inquiries, exercising your rights, or general questions, please reach us at:
privacy@merchcrafters.com
Thank you for choosing Merch Crafters; your privacy is paramount to us.
