Terms of service
Terms of Service
Effective Date: November 19, 2024
Welcome to Merch Crafters. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please refrain from using our site.
1. General Terms
• Eligibility: You must be at least 18 years old or have the legal capacity to enter into contracts in your jurisdiction.
• Modification of Terms: We reserve the right to update or change these Terms at any time. Any updates will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the revised terms.
2. Products and Services
• Product Descriptions: We aim to provide accurate descriptions of all products. However, slight variations in color, design, or size may occur due to differences in printing and display settings.
• Made-to-Order Products: All our products are made to order and customized to your selection, ensuring high quality and uniqueness.
3. Shipping and Delivery
• Shipping Locations: We ship internationally. Shipping rates and delivery times vary depending on your location.
• Processing Time: Orders are processed within 1-3 business days.
• Delays: While we strive to deliver your order promptly, unforeseen delays such as holidays, weather conditions, or supply chain disruptions may occur. We are not liable for delays caused by third-party carriers.
4. Returns, Refunds, and Exchanges
• Made-to-Order Policy: As all items are made to order, we do not accept returns or exchanges unless the product is defective or damaged.
• Defective or Incorrect Items: If your item arrives defective or incorrect, please contact us within 7 days of delivery with photos of the issue. We will work to resolve the issue promptly.
• Refunds: Approved refunds will be issued to your original payment method. Refund processing time may vary depending on your financial institution.
5. Gift Messages
Gift wrapping is not offered, but we provide the option to include a gift message with your order at no extra cost.
6. Intellectual Property• Licensed Designs: The graphic designs used on our products are licensed to Merch Crafters for commercial use. We do not claim ownership of the designs; the rights remain with the original copyright holders. We operate under the terms of the licenses obtained for these designs.
• Product Rights: The final products, including any modifications or combinations of licensed designs, are exclusive to Merch Crafters and are intended solely for personal use by the buyer. Any reproduction, resale, or redistribution of our products or designs is strictly prohibited.
• Third-Party Claims: By purchasing from Merch Crafters, you agree that we are not responsible for any claims related to third-party copyright or intellectual property issues beyond the scope of our licensed use.
7. Limitation of Liability
Merch Crafters is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability is limited to the purchase price of the product.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
9. Governing Law
These Terms of Service are governed by the laws of United State. Any disputes arising from these terms will be resolved in accordance with these laws.
10. Contact Information
If you have any questions about our Terms of Service, please contact us at:
Merch Crafters
90 Richfield Court, Clifton, New Jersey 07012
Email: support@merchcrafters.com
